Privacy Policy
1. Introduction
Welcome to Offiga! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our store to redeem points for products.
2. Information We Collect
- Personal Information: When you create an account, redeem points, or make a purchase, we may collect personal details such as your name, email address, shipping address, phone number, and account details related to your points balance.
- Non-Personal Information: We may collect non-identifiable information like browser type, IP address, and device information through cookies and similar technologies.
3. How We Use Your Information
- Account Management: To manage your Offiga account, including tracking your points balance, processing redemptions, and sending confirmations.
- Order Fulfillment: To process and deliver your orders, and to keep you informed about the status of your redemption.
- Customer Service: To assist with any inquiries or issues, including returns or exchanges.
- Marketing and Promotions: To send you updates, special offers, and promotions related to your Offiga account if you have opted in to receive such communications.
- Store Improvement: To analyze trends and usage patterns to improve the functionality of our store.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party companies that assist us in operating the Offiga store, such as payment processors, shipping companies, and email service providers.
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, such as maintaining your points balance, remembering your preferences, and analyzing site traffic. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing emails by following the unsubscribe instructions provided in those communications.
8. Changes to This Privacy Policy
We may update this Privacy Policy as necessary. We will notify you of any significant changes by posting the revised policy on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: sales@offiga.com
Phone: +91 859 580 0822